Evaluating the effect of affinity card programs on customer profitability using propensity score matching
Year of publication: |
2013
|
---|---|
Authors: | Bakhtiari, Ali ; Murthi, B. P. S. ; Steffes, Erin |
Published in: |
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation. - Thousand Oaks, CA : SAGE Publishing, ISSN 1094-9968, ZDB-ID 1424950-9. - Vol. 27.2013, 2, p. 83-97
|
Subject: | Kreditkarte | Credit card | Kundenbindungsprogramm | Loyalty program | Rentabilität | Profitability | Konsumentenverhalten | Consumer behaviour | Sparquote | Propensity to save | Matching | USA | United States |
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