Evaluating the effectiveness of customers’ communication experiences with online retailers – A study of e-mortgages
| Year of publication: |
2007
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|---|---|
| Authors: | Coughlan, Jane ; Macredie, Robert D. ; Patel, Nayna |
| Published in: |
Interacting with computers : the interdisciplinary journal of human-computer interaction. - Amsterdam [u.a.] : Elsevier, ISSN 0953-5438, ZDB-ID 10125607. - Vol. 19.2007, 1, p. 83-95
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