Evaluating the impact of information security on enhancing the business decision‐making process

Purpose – In today's digital economy, information secrecy is one of the essential apprehensions for businesses. Because of the uncertainty and multiple interpretations, most of the reviewed literature regarding business decision‐making revealed that decisions tend to be more fluid, inaccurate, and informal. Recently, the number of organizations that have disclosed their information has been raised. The aim of this research is to theorize and empirically measure the effects of information disclosure on the accuracy of business decision‐making. Design/methodology/approach – This study presents a proposed conceptual framework, which assists businesses in evaluating the extent to which information secrecy has a substantial effect on decision‐making accuracy. The primary research purpose is explanatory and the conceptual framework was empirically tested to measure the effects of the proposed five independent variables: information security rules and regulations, secured internal and external business communication, security consciousness management support, business security culture, and superior deterrent efforts on efficient information security, the consequences of which on accurate decision‐making processes are considered a dependent variable. Findings – The results of this study, which are based on the use of the proposed conceptual framework, indicate that information security has a substantial effect on generating accurate, effective and efficient business decisions. Information security could undermine decision accuracy when information collected has little effect on the purpose and time of decisions. Originality/value – The findings of this study present some insights into the strategic choices of any organizations and, to improve the efficiency of the decisions taken, they must improve the level and efficiency of information secrecy.