Evaluating websites and web services : interdisciplinary perspectives on user satisfaction
Year of publication: |
2014
|
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Other Persons: | Yannacopoulos, Denis (ed.) ; Manolitzas, Panagiotis (ed.) ; Matsatsinis, Nikolaos F. (ed.) ; Grigoroudis, Evangelos (ed.) |
Institutions: | IGI Global (publisher) |
Publisher: |
Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pa., USA) : IGI Global |
Subject: | Website | Digitale Dienste | Web-based service | Kundenzufriedenheit | Customer satisfaction | Social Web | Social web | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce |
Extent: | Online-Ressource(PDFs (334 pages)) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references and index Restricted to subscribers or individual electronic text purchasers Mode of access: World Wide Web Also available in print. |
ISBN: | 1-4666-5129-6 ; 978-1-4666-5130-2 ; 978-1-4666-5129-6 ; 1-4666-5129-6 |
Other identifiers: | 10.4018/978-1-4666-5129-6 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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