Evaluation of service quality of banks : a fuzzy approach
A. Kiruthika and S. Chandramohan; M. Punniyamoorthy; S. Latha
| Year of publication: |
2012
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|---|---|
| Authors: | Kiruthika, A. ; Chandramohan, S. ; Punniyamoorthy, M. ; Latha, S. |
| Published in: |
International journal of enterprise network management. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1748-1252, ZDB-ID 2212020-8. - Vol. 5.2012, 4, p. 333-354
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| Subject: | Dienstleistungsqualität | Service quality | Bewertung | Evaluation | Fuzzy-Set-Theorie | Fuzzy sets | AHP-Verfahren | AHP approach | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009731024