Evaluation of SERVQUAL instrument as bank selection criteria in the banking industry : empirical evidence from Turkish ans Greek speaking areas in Cyprus
Elif Senyücel
| Year of publication: |
2009
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|---|---|
| Authors: | Senyücel, Elif |
| Published in: |
Banking and finance letters : BFL. - Famagusta : International Economic Society Publ. Group, ISSN 1308-6588, ZDB-ID 2561214-1. - Vol. 1.2009, 1, p. 21-28
|
| Subject: | Dienstleistungsqualität | Service quality | Bank | Zypern | Cyprus | Nordzypern | Northern Cyprus |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003985824