"Every man for himself" : teamwork and customer service in the hosptability industry
James Richards; Shiona Chillas; Abigail Marks
| Year of publication: |
2012
|
|---|---|
| Authors: | Richards, James ; Chillas, Shiona ; Marks, Abigail |
| Published in: |
Employee relations. - Bradford : Emerald, ISSN 0142-5455, ZDB-ID 717300-3. - Vol. 34.2012, 3, p. 235-254
|
| Subject: | Arbeitsgruppe | Team | Arbeitszufriedenheit | Job satisfaction | Hotellerie | Hotel industry | Gastronomie | Restaurant industry | Gastgewerbe | Hospitality industry | Kundenservice | Customer service | Großbritannien | United Kingdom |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009559066