Evidence-Based Productivity Improvement : a Practical Guide to the Productivity Measurement and Enhancement System (promes)

Online-Ressource (317 p)

Description based upon print version of record

Cover; Evidence-Based Productivity Improvement: A Practical Guide to the ProductivityMeasurement and Enhancement System (ProMES); Copyright; Contents; Series Foreword; Preface; Authors; I THE PRODUCTIVITY MEASUREMENT AND ENHANCEMENT SYSTEM (ProMES): AN INTRODUCTION AND BACKGROUND; Chapter 1 The Value of Productivity Measurement; Productivity: Why So Important?; The Effects of Productivity Growth; The Importance of Measuring Productivity; General Reasons for the Importance of Productivity Measurement; Advantages Occurring Through the Process of Developing Productivity Measures

Beneficial Uses of the Resulting Productivity MeasurementChapter 2 Organizational Productivity: A Definition and Description; Purposes in Measuring Productivity; The Purpose Influences the Measurement System; The Intent of ProMES; Chapter 3 Criteria for an Optimal Productivity Measurement and Feedback System; Chapter 4 The ProMES Approach: An overview; Steps in the Development of ProMES; Step 1: Form the Design Team; Step 2: Identify Objectives; Step 3: Develop Indicators; Step 4: Develop Contingencies; Step 5: Develop Feedback Reports; Step 6: Conduct Feedback Meetings

Step 7: Monitoring the Project Over TimeChapter 5 Theoretical Background Behind ProMES; Theory; Connections; Motivational Force and Behavioral Intentions; The Theory and Organizational Systems; Implications From the Theory and How ProMES Incorporates Them; Other Conceptual Foundations of ProMES; Feedback; Participation in Decision Making; Roles, Role Ambiguity, and Role Conflict; Goal Setting and Task Strategy; Teams; Chapter 6 Comparison of ProMES to the Desirable Characteristics; Chapter 7 Research Evidence Supporting ProMES; The Initial ProMES Study; Productivity Results; Attitude Results

Hawthorne EffectsLater ProMES Research Questions; Can ProMES Be Developed in Different Settings?; Does ProMES Improve Productivity?; Magnitude of ProMES Effects; Effects of Removing ProMES; Cost-Benefits of ProMES; Effects During ProMES Development; Comparison Groups; Do Improvements Last Over Time?; What Factors Are Important in Making ProMES Successful?; Other Research on ProMES Success Factors; What Are Other Effects of ProMES?; Effects on Attitudes; Negative Reactions; Conflict; Interdependencies; Effects on Financial Outcomes; What Have We Learned About Why ProMES Works?

Other Motivational IssuesProMES Improvement Priorities; The Effects of Participation; ProMES and Team Climate; Contingencies and Policy; Indicator Types; How Long Does It Take to Do ProMES?; Calendar Time to Do ProMES; What Improvements in the ProMES Process Have Been Developed?; Introduction of the System; Seeing ProMES as a Continuous Process; Using Graphics in Feedback; Improvements in Developing Contingencies; Conjoint Analysis and Contingencies; What Do We Still Need to Know: Future Research on ProMES; Psychological Processes in ProMES; Effects on Financial Outcomes

Streamlining ProMES Development

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