Examining consumer reactions to sincere brands' gratitude expressions : when a simple thank you just won't do
Year of publication: |
2023
|
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Authors: | Thomas, Veronica ; Bock, Dora ; McCullough, Heath |
Published in: |
International journal of advertising : the review of marketing communications. - Abingdon : Routledge, ISSN 1759-3948, ZDB-ID 2067926-9. - Vol. 42.2023, 3, p. 518-541
|
Subject: | advertising | brand personality | effort | Gratitude | identification | sincere | trust | Konsumentenverhalten | Consumer behaviour | Markenimage | Brand image | Markenartikel | Brand | Werbewirkung | Advertising effects | Werbung | Advertising | Vertrauen | Confidence | Markenführung | Brand management | Persönlichkeitspsychologie | Personality psychology | Emotion |
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