Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
David D. Dobrzykowski, Kathleen L. McFadden, Mark A. Vonderembse
| Year of publication: |
March 2016
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|---|---|
| Authors: | Dobrzykowski, David D. ; McFadden, Kathleen L. ; Vonderembse, Mark A. |
| Published in: |
Journal of operations management. - Hoboken, NJ : Wiley, ISSN 0272-6963, ZDB-ID 856225-8. - Vol. 42/43.2016, p. 39-51
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| Subject: | Lean | Patient safety | Financial performance | Professional services operations | Hospital operations | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Lean Management | Lean management | Lean Production | Lean production | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Dienstleistungsmanagement | Service management | Patienten | Patients | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jom.2016.03.001 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011492306