Examining the drivers and brand performance implications of customer engagement with brands in the social media environment
Year of publication: |
2014
|
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Authors: | De Vries, Natalie Jane ; Carlson, Jamie |
Published in: |
The journal of brand management : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1350-231X, ZDB-ID 2098132-6. - Vol. 21.2014, 6, p. 495-515
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Subject: | social media | customer engagement | consumer behaviour | brands | motivation | brand relationships | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Online-Marketing | Internet marketing | Kundenintegration | Customer integration | Markenimage | Brand image | Marketingmanagement | Marketing management | Markentreue | Brand loyalty |
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