Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Rajiv Kumar, Amit Sachan, and Tanusree Dutta
| Year of publication: |
2020
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| Authors: | Kumar, Rajiv ; Sachan, Amit ; Dutta, Tanusree |
| Published in: |
Journal of internet commerce. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-287X, ZDB-ID 2112885-6. - Vol. 19.2020, 4, p. 466-494
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| Subject: | Behavioral intention | convenience | e-commerce | e-retailing | satisfaction | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Verbrauchereinstellung | Consumer attitudes | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332861.2020.1788367 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012312287