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The role of bonuses in loyalty programs : a literature review
Hagström, Marcus, (2022)
The effects of loyalty programs on customer satisfaction, trust, and loyalty toward high- and low-end fashion retailers
Stathopoulou, Anastasia, (2016)
The influence of relationship marketing investments on customer gratitude in retailing
Huang, Min-Hsin, (2015)
Assessing loyalty program service quality of departmental stores in India
Soni, Pavleen, (2021)
Examining the dynamics of customer adoption of retail loyalty programmes in India
Bhardwaj, Renu, (2020)
Examining the attitude of Indian consumers toward retail loyalty programs : a cluster analysis approach
Bhardwaj, Renu, (2022)