Examining the relationship between the level of logistics service quality, relationship quality and repurchase intention in e-retail sector of Pakistan
Muhammad Saqib Khan, Haijun Wang, Qing Wang, Waseem Khan, Tahira Javed
| Year of publication: |
2021
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|---|---|
| Authors: | Khan, Muhammad Saqib ; Wang, Haijun ; Wang, Qing ; Khan, Waseem ; Javed, Tahira |
| Published in: |
International Journal of Research in Business and Social Science : IJRBS. - Istanbul, Turkey : School of Business, İMU, ISSN 2147-4478, ZDB-ID 2719183-7. - Vol. 10.2021, 1, p. 189-204
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| Subject: | Logistics service quality | Relationship Quality | Repurchase Intention | E-retail sector | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Pakistan | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Logistikunternehmen | Logistics provider | Logistik | Logistics | Konsumentenverhalten | Consumer behaviour | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.20525/ijrbs.v10i1.1028 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012593857