Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Year of publication: |
2022
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Authors: | Banerjee, Shubhomoy ; Sreejesh, S. |
Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 40.2022, 1, p. 87-109
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Subject: | Continued usage | Intrinsic motivation | Knowledge for customers | M-banking | Relationship orientation | Beziehungsmarketing | Relationship marketing | Motivation | Leistungsmotivation | Work motivation | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour |
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