Examining the trends in citizen satisfaction towards e-government services in United Arab Emirates : a structural equation modelling approach
Year of publication: |
2023
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Authors: | Alblooshi, Tareq ; Azli, Moer ; Hilmi, Mohd Faiz ; Abudaqa, Anas ; Ahmed, Gouher |
Published in: |
International journal of services, economics and management. - Olney : Inderscience, ISSN 1753-0830, ZDB-ID 2418235-7. - Vol. 14.2023, 1, p. 58-77
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Subject: | citizen satisfaction | e-government services | service usefulness | UAE | Vereinigte Arabische Emirate | United Arab Emirates | E-Government | E-government | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Öffentliche Dienstleistung | Public services | Dienstleistungssektor | Service industry | Öffentliche Verwaltung | Public administration |
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