Examining unethical sales practices in retail banking : a hermeneutic analysis of employee perceptions in Brazil
Roberta Gabriela Basílio, Mateus Canniatti Ponchio, Rafaela Almeida Cordeiro
| Year of publication: |
2024
|
|---|---|
| Authors: | Basílio, Roberta Gabriela ; Ponchio, Mateus Canniatti ; Cordeiro, Rafaela Almeida |
| Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 29.2024, 4, p. 1304-1317
|
| Subject: | Business ethics | Consumer protection | Financial services | Retail management | Sales management | Unternehmensethik | Brasilien | Brazil | Privatkundengeschäft | Personal banking | Verbraucherschutz | Finanzdienstleistung | Verkauf | Selling | Einzelhandel | Retail trade | Verkaufspersonal | Salespeople | Handelsmanagement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1057/s41264-024-00274-8 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015192529