Executive S&OP and the Cycle of Resolution: Resolving Conflict to Align Human Energy

In previous Foresight columns Bob Stahl has written that success in using S&OP comes not only from the proper application of tools, techniques, and processes (the hard stuff), but from the behavior of people with the willingness to get tough issues out in the open (the soft stuff). Now he and Stewart Levine team up to discuss the Cycle of Resolution model for promoting the behaviors required to turn conflict into collaboration, achieving a shared vision of the future. Copyright International Institute of Forecasters, 2011