Expectations and perceptions of passengers on service quality with reference to public transport undertakings
Kanagaluru Sai Kumar
| Year of publication: |
2012
|
|---|---|
| Authors: | Kumar, Kanagaluru Sai |
| Published in: |
The IUP journal of operations management : IJOM. - Hyderabad : IUP Publ., ISSN 0972-6888, ZDB-ID 2621755-7. - Vol. 11.2012, 3, p. 67-81
|
| Subject: | Dienstleistungsqualität | Service quality | Öffentlicher Verkehr | Public transport | Öffentlicher Nahverkehr | Local public transport | Personenverkehr | Passenger transport |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009660045