Expectations and perceptions of passengers on service quality with reference to public transport undertakings
Kanagaluru Sai Kumar
| Year of publication: |
2012
|
|---|---|
| Authors: | Kumar, Kanagaluru Sai |
| Published in: |
The IUP journal of operations management : IJOM. - Hyderabad : IUP Publ, ISSN 0972-6888, ZDB-ID 26217557. - Vol. 11.2012, 3, p. 67-81
|
| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010048283