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Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M., (2008)
Discount retailing, a European test case for perceived value as a basis for shaping the firm's offer
Vignali, Claudio, (2012)
A comparison of customer perceived service quality in discount versus traditional grocery stores : an examination of service quality measurement scales in a Swedish context
Anselmsson, Johan, (2014)
Culture cushion: inherently positive inter‐cultural tourist experiences
Hartman, Katherine B., (2009)
An examination of culture cushion: antecedents and consequences
B. Hartman, Katherine, (2013)
Explanation information and source in service recovery initiatives
Baker, Thomas, (2014)