Experience psychology : a proposed new subfield of service management
Richard B. Chase and Sriram Dasu
| Year of publication: |
2014
|
|---|---|
| Authors: | Chase, Richard B. ; Dasu, Sriram |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 25.2014, 5, p. 574-577
|
| Subject: | Service innovation | Service operations | Experience economy | Service encounters | Consumer psychology | Service interactions | Dienstleistungsmanagement | Service management | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry | Dienstleistung | Services | Dienstleistungsmarketing | Services marketing | Dienstleistungsqualität | Service quality | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010426063