Experience psychology : a proposed new subfield of service management
|Year of publication:||
|Authors:||Chase, Richard B. ; Dasu, Sriram|
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 25.2014, 5, p. 574-577
|Subject:||Service innovation | Service operations | Experience economy | Service encounters | Consumer psychology | Service interactions|
|Type of publication:||Article|
|Type of publication (narrower categories):||Aufsatz in Zeitschrift ; Article in journal|
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