Expert reviewers beware! : the effects of review set balance, review source and review content on consumer responses to online reviews
Year of publication: |
2014
|
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Authors: | Purnawirawan, Nathalia ; Dens, Nathalie ; Pelsmacker, Patrick de |
Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 15.2014, 3, p. 162-178
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Subject: | Online reviews | Expert review | Review content | Inconsistent content | Virales Marketing | Viral marketing | Experten | Experts | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Bewertung | Evaluation | Online-Handel | Online retailing | Personalisierung | Personalization | Social Web | Social web |
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