Expert Systems: Guidelines for Managers

Enumerates the factors which decide the feasibility of an expert system (ES) solution based on certain domain characteristics. Explains the points to be given importance while going for an ES solution. An attempt has been made to explain the major differences between DSSs (decision support systems) and ESs. The integration of symbolic and connectivist theories have resulted in the neural network ES, which can learn and adapt to situations, becoming an emerging trend. Certain facts about ESs which should be remembered by managers, in general, which can be treated as a set of guidelines for ES application, are also enumerated in the course of the article.