Exploring backpackers' perceptions of the hostel service quality
Ana Brochado and Paulo Rita (Department of Marketing, Operations and General Management, Business Research Unit BRU-IUL, Instituto Universitário de Lisboa ISCTE-IUL, Lisbon, Portugal), and Carlos Gameiro (Department of Marketing, Operations and General Management, Instituto Universitário de Lisboa ISCTE-IUL, Lisbon, Portugal)
| Year of publication: |
2015
|
|---|---|
| Authors: | Brochado, Ana ; Rita, Paulo ; Gameiro, Carlos |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 8, p. 1839-1855
|
| Subject: | Tourism | Perception | Service quality | Backpackers | Guest’s experience | Hostel industry | Dienstleistungsqualität | Wahrnehmung | Tourismus | Kundenzufriedenheit | Customer satisfaction | Tourismuswirtschaft | Tourism industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-03-2014-0145 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011447534