Exploring bank website expectations across two task scenarios
| Year of publication: |
2011
|
|---|---|
| Authors: | Waite, Kathryn ; Harrison, Tina ; Hunter, Gary |
| Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 14435214. - Vol. 16.2011, 1, p. 76-86
|