//-->
Antecedents and Consequences of Service Quality in Consumer Evaluation of Self-Service Internet Technologies
Shamdasani, Prem, (2012)
Message Received? The Impact of Annual Summaries, Text Alerts and Mobile Apps on Consumer Banking Behaviour
Garavito, Fabian, (2017)
Message received? : the impact of annual summaries, text alerts and mobile apps on consumer banking behaviour
Hunt, Stefan, (2015)
Exploring bank website expectations across two task scenarios
Waite, Kathryn, (2011)
The internet, information and empowerment
Harrison, Tina, (2006)