Exploring Customers' Perceptions in Creating and Delivering Value
| Year of publication: |
2005
|
|---|---|
| Authors: | Anitsal, Ismet ; Flint, Daniel |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 26.2005, 4, p. 57-72
|