Exploring mobile application customer loyalty : the moderating effect of use contexts
Year of publication: |
September 2015
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Authors: | Chang, Chiao-Chen |
Published in: |
Telecommunications policy : the international journal of digital economy, data sciences and new media. - Amsterdam : Elsevier Science, ISSN 0308-5961, ZDB-ID 752275-7. - Vol. 39.2015, 8, p. 678-690
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Subject: | Mobile telecommunication | Mobile application | Loyalty | Value | Satisfaction | Use context | Mobilkommunikation | Mobile communications | Beziehungsmarketing | Relationship marketing | Mobile Anwendung | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
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