Exploring secondary crisis response strategies for airlines experiencing low-responsibility crises : an extension of the situational crisis communication theory
Xi Y. Leung, Laurie Wu, and Jie Sun
| Year of publication: |
2023
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| Authors: | Leung, Xi Yu ; Wu, Luorong ; Sun, Jie |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1552-6763, ZDB-ID 2036634-6. - Vol. 62.2023, 4, p. 878-892
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| Subject: | airline | low-responsibility crisis | need for cognition | other-orientation | secondary crisis response strategy | situational crisis communication theory (SCCT) | Krisenmanagement | Crisis management | Fluggesellschaft | Airline | Öffentlichkeitsarbeit | Public relations | Risikokommunikation | Risk communication |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/00472875221095210 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014245659