Exploring the antecedents of airline employee job satisfaction and dissatisfaction through employee-generated data
Year of publication: |
2024
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Authors: | Han, Tian-Yu ; Bi, Jian-Wu ; Yao, Yanbo |
Published in: |
Journal of air transport management : a new international journal of research, policy and practice. - Amsterdam [u.a.] : Elsevier Science, ZDB-ID 2027741-6. - Vol. 115.2024, Art.-No. 102545, p. 1-11
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Subject: | Employee satisfaction | Airline | Employee-generated data | Latent Dirichlet allocation | Arbeitszufriedenheit | Job satisfaction | Fluggesellschaft | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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