Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic
Yi Jiang, Po-Lin Lai, Ching-Chiao Yang, Xinchen Wang
| Year of publication: |
2023
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|---|---|
| Authors: | Jiang, Yi ; Lai, Po-Lin ; Yang, Ching-Chiao ; Wang, Xinchen |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-13
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| Subject: | Contactless delivery service | Resource matching theory | Service quality evaluation theory | Perceived value theory | Structural equation modeling | Dienstleistungsqualität | Service quality | Coronavirus | Strukturgleichungsmodell | Structural equation model | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2023.103276 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014253468