Exploring the influence of envy on service engagement
Darren Boardman, Maria M. Raciti and Meredith Lawley (School of Business, University of the sunshine Coast, Maroochydore DC, Queensland, Australia)
| Year of publication: |
May 2016
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|---|---|
| Authors: | Boardman, Darren ; Raciti, Maria M. ; Lawley, Meredith |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 36.2016, 7/8, p. 278-298
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| Subject: | Consumer-to-consumer interactions | envy | positional comparison | behavioural engagement | Konsumentenverhalten | Consumer behaviour | Neid | Envy | Leistungsmotivation | Work motivation | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2016.1186659 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011564134