Exploring the interrelationship among patterns of service strategy changes and organizational design elements
| Year of publication: |
2010
|
|---|---|
| Authors: | Gebauer, Heiko ; Fischer, Thomas ; Fleisch, Elgar |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 1 (1.1.), p. 103-130
|