Exploring the links between ethical leadership, customer orientation and employee outcomes in the context of retailing
Arto Lindblom, Sami Kajalo and Lasse Mitronen
| Year of publication: |
2015
|
|---|---|
| Authors: | Lindblom, Arto ; Kajalo, Sami ; Mitronen, Lasse |
| Published in: |
Management decision : MD. - Bingley : Emerald Publishing Limited, ISSN 0025-1747, ZDB-ID 411946-0. - Vol. 53.2015, 7, p. 1642-1658
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| Subject: | Frontline employee | Customer orientation | Ethical leadership | Retailing | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Verkaufspersonal | Salespeople | Führungsstil | Leadership style | Arbeitsverhalten | Work behaviour | Ethik | Ethics | Arbeitszufriedenheit | Job satisfaction | Unternehmensethik | Business ethics |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011406834