Exploring the links between technology usage and project outcomes

Ninety-eight capital facility projects from across Taiwan have been assessed on the issue of technology usage at the work function level and overall project cost and schedule success. The links between technology utilization and project success are explored in detail. Identification of project performance-leveraging work functions is employed as a way to gain greater understanding of the connection between technology usage and project performance. In addition, work function characteristics (WFCs) are investigated as an additional basis for gaining deeper insights into how technology usage may impact on project success. The analyses suggest that degrees of technology used in executing the project performance-leveraging work functions may have a significant impact on project cost or schedule performance. The results also indicate that information and data-intensive and management-related WFCs can positively influence project cost and schedule success.