Exploring the UK high street retail experience : is the service encounter still valued?
Sheilagh Resnick, Carley Foster and Tony Woodall
| Year of publication: |
2014
|
|---|---|
| Authors: | Resnick, Sheilagh ; Foster, Carley ; Woodall, Tony |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 42.2014, 9, p. 839-859
|
| Subject: | Qualitative | Service quality | Value | Retail | Service encounters | Dienstleistungsqualität | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Großbritannien | United Kingdom | Einzelhandelsstandort | Retail location |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010417705