Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Year of publication: |
2021
|
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Authors: | Tajeddini, Kayhan ; Rasoolimanesh, S. Mostafa ; Gamage, Thilini Chathurika ; Martin, Emma |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 96.2021, p. 1-14
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Subject: | Airbnb | Attitude | Customer loyalty | Hotel | Perception of quality | Revisit intention | Subjective norm | Hotellerie | Hotel industry | Urlaubsverhalten | Holiday behaviour | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Verbrauchereinstellung | Consumer attitudes | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing |
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