Exploring volunteers' role in healthcare service ecosystems : value co-creation, self-adjustment and re-humanisation
Laura Di Pietro, Veronica Ungaro, Maria Francesca Renzi and Bo Edvardsson
| Year of publication: |
2025
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|---|---|
| Authors: | Di Pietro, Laura ; Ungaro, Veronica ; Renzi, Maria Francesca ; Edvardsson, Bo |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 36.2025, 2, p. 184-216
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| Subject: | Healthcare service ecosystems | Self-adjustment | Service re-humanisation | Value co-creation activities | Volunteer | Well-being | Ehrenamtliche Arbeit | Voluntary work | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Dienstleistung | Services | Dienstleistungsqualität | Service quality | Service-Dominant Logic | Service-dominant logic |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-02-2023-0081 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015401087