Extra coupons and unexpected loss : the effect of unstackable coupons on consumer purchases and satisfaction
| Year of publication: |
2025
|
|---|---|
| Authors: | Gu, Chenyan ; Jia, Shuyue ; Li, Litong ; Chen, Jiahan ; Lin, Jiaomin ; Zhou, Lei |
| Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 42.2025, 7, p. 1725-1740
|
| Subject: | coupon | satisfaction | sense of loss | unstackable | Kundenbindungsprogramm | Loyalty program | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Zufriedenheit | Satisfaction | Rabatt | Rebate | Verlust | Loss |
-
Agarwal, Reeti, (2022)
-
The similar versus divergent effects of pride and happiness on the effectiveness of loyalty programs
Septianto, Felix, (2019)
-
Bonusprogramme als Instrumente des Beziehungsmarketing : eine theoretische und empirische Analyse
Müller, Steffen, (2006)
- More ...
-
Gu, Chenyan, (2021)
-
Influence of incentive frames on offline-to-online interaction of outdoor advertising
Wei, Zhiyong, (2021)
-
Sun, Yuan, (2023)
- More ...