Facebook Hospital Reviews : Automated Service Quality Detection and Relationships with Patient Satisfaction
| Year of publication: |
2020
|
|---|---|
| Authors: | Zaman, Nohel ; Goldberg, David M. ; Abrahams, Alan S. ; Essig, Richard A. |
| Published in: |
Decision Sciences. - Wiley, ISSN 1540-5915, ZDB-ID 2066218-X. - Vol. 52.2020, 6 (13.08.), p. 1403-1431
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1111/deci.12479 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012281489