Facilitating relational governance through service level agreements in IT outsourcing: An application of the commitment–trust theory
| Year of publication: |
2009
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|---|---|
| Authors: | Goo, Jahyun ; Huang, C.Derrick |
| Published in: |
Decision support systems : DSS ; the international journal. - Amsterdam [u.a.] : Elsevier, ISSN 0167-9236, ZDB-ID 516545. - Vol. 46.2009, 1, p. 216-232
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