Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley
Rabindra Pratap Sah
| Year of publication: |
2019
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|---|---|
| Authors: | Sah, Rabindra Pratap |
| Published in: |
Nepalese journal of finance : a publication of Uniglobe College. - Kathmandu, Nepal : Uniglobe College, ISSN 2392-4144, ZDB-ID 2982408-4. - Vol. 6.2019, 1, p. 96-106
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| Subject: | Image | customer expectation | service quality | perceived value | customer loyalty | customer satisfaction | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014493949