Factors associated with customer willingness to refer leads to salespeople
Year of publication: |
2003
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Authors: | Johnson, Julie T. ; Barksdale, Hiram C. ; Boles, James S. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 1897731. - Vol. 56.2003, 4, p. 257-264
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