Factors influencing adoption of relationship marketing practices for overall growth of firm : an ISM-based model validation
Year of publication: |
2013
|
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Authors: | Gupta, Ashish ; Sahu, G. P. |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 7.2013, 1, p. 21-44
|
Subject: | Beziehungsmarketing | Relationship marketing | Unternehmenserfolg | Firm performance | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model |
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