Factors influencing citizens' satisfaction with public administrative services at the grassroots level case study of Tay Ho District
Nguyen-Phuong-Mai, Hoang Van Hao, Nguyen Van Duy
| Year of publication: |
2016
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|---|---|
| Authors: | Ngyuen-Phuong-Mai, Mai ; Hoang Van Hao ; Nguyen Van Duy |
| Published in: |
Tạp chí khoa học. - Hanoi, Vietnam : Đại học quó̂c gia, ISSN 2615-9287, ZDB-ID 2912036-6. - Vol. 32.2016, 5, p. 90-101
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| Subject: | Public administrative service | citizens’ satisfaction | grassroots level | Öffentliche Verwaltung | Public administration | Kundenzufriedenheit | Customer satisfaction | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Bürgerbeteiligung | Public participation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011803956