Factors influencing web customers' willingnes to engage in online shopping with an internet retailer
Robert Pavur, A. B. M. Abdullah, and Md Wahid Murad
| Year of publication: |
July-September 2016
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|---|---|
| Authors: | Pavur, Robert J. ; Abdullah, A. B. M. ; Murad, Md. Wahid |
| Published in: |
Journal of internet commerce. - Binghamton, NY: Haworth Press, ISSN 1533-2861, ZDB-ID 2136900-8. - Vol. 15.2016, 3, p. 292-310
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| Subject: | Inertia to change | Internet retailer | online shopping | quality of service | web customers | willingness | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Internet | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Social Web | Social web | Digitale Dienste | Web-based service | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Website | Online-Marketing | Internet marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332861.2016.1223930 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011636496