Factors propelling the use of Islamic banking services : the moderating role of customer intimacy
Year of publication: |
2021
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Authors: | Mansour, Majeed Mustafa Othman |
Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 23.2021, 1, p. 71-92
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Subject: | customer intimacy | awareness | reputation | trust | commitment | compatibility | complexity | customer satisfaction | customer loyalty | structural equation modelling | SEM | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Strukturgleichungsmodell | Structural equation model | Islamisches Finanzsystem | Islamic finance | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Reputation | B-to-B-Marketing | Business-to-business marketing |
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