Fairplay : detecting and deterring online customer misbehavior
Year of publication: |
2021
|
---|---|
Authors: | Wu, Ji ; Zheng, Zhiqiang ; Zhao, J. Leon |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 32.2021, 4, p. 1323-1346
|
Subject: | common identity | customer misbehavior | deep learning | field experiment | norm enforcement | punishment | Experiment | Konsumentenverhalten | Consumer behaviour | Strafe | Punishment | Soziale Norm | Social norm | Soziales Verhalten | Social behaviour | Beziehungsmarketing | Relationship marketing | Feldforschung | Field research | Rechtsdurchsetzung | Law enforcement |
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