FEATURES OF MANAGERIAL METHODS IN THE PUBLIC INSTITUTIONS

The aim of the article is to analyze the possibilities of improvingthe public administration institution’s activity. Improving public service quality is in the benefit of the population and of the government as well.To achieve this goal, every public institution should be concerned about the costs on one side and about controlling and reducing them on the other side.It is crucial to understand the importance of the managerial process and to be able to choose the one that suits best. The Management by Exception is a system tailored to the public sector due to its advantages that this article is going to outline.